/* Zen Cortext — scoped under .zen-cortext-root so it does not leak into the host theme. */
.zen-cortext-root, .zen-cortext-root * {
    box-sizing: border-box;
}

.zen-cortext-root {
    --zc-lime: #DBEB7E;
    --zc-lime-dark: #c5d66a;
    --zc-olive: #646B3A;
    --zc-olive-dark: #4a4f2b;
    --zc-bg: #ffffff;
    --zc-surface: #ffffff;
    --zc-text: #333333;
    --zc-text-strong: #000000;
    --zc-text-muted: #6b7280;
    --zc-border: #e5e5e5;
    --zc-user-bg: var(--zc-olive);
    --zc-user-text: #ffffff;
    --zc-assistant-bg: #f6f7ee;
    --zc-radius: 8px;

    font-family: 'Yanone Kaffeesatz', Arial, Helvetica, sans-serif;
    font-size: 18px;
    line-height: 1.2;
    color: var(--zc-text);
    background: var(--zc-bg);
    max-width: 760px;
    margin: 0 auto;
    padding: 8px 0 24px;
}

.zen-cortext-root .zc-hero {
    padding: 20px 0 18px;
    text-align: left;
}
.zen-cortext-root .zc-hero h2 {
    font-size: 32px;
    font-weight: 600;
    margin: 0 0 8px;
    color: var(--zc-text-strong);
    letter-spacing: -0.01em;
}
.zen-cortext-root .zc-hero h2 .accent {
    background: var(--zc-lime);
    padding: 0 10px;
    border-radius: 6px;
}
.zen-cortext-root .zc-hero p {
    font-size: 17px;
    color: var(--zc-text);
    margin: 0;
    line-height: 1.4;
    max-width: 620px;
}

.zen-cortext-root .zc-chat {
    padding: 8px 0 0;
}

.zen-cortext-root .zc-message {
    margin-bottom: 16px;
    display: flex;
    flex-direction: column;
}
.zen-cortext-root .zc-message.user { align-items: flex-end; }
.zen-cortext-root .zc-message.assistant { align-items: flex-start; }

.zen-cortext-root .zc-bubble {
    max-width: 85%;
    padding: 14px 18px;
    border-radius: var(--zc-radius);
    font-size: 18px;
    line-height: 1.35;
    white-space: pre-wrap;
    word-wrap: break-word;
}
.zen-cortext-root .zc-message.user .zc-bubble {
    background: var(--zc-user-bg);
    color: var(--zc-user-text);
    border-bottom-right-radius: 2px;
}
.zen-cortext-root .zc-message.assistant .zc-bubble {
    background: var(--zc-assistant-bg);
    color: var(--zc-text);
    border-bottom-left-radius: 2px;
    border-left: 3px solid var(--zc-lime);
}
.zen-cortext-root .zc-bubble p { margin: 0 0 10px; }
.zen-cortext-root .zc-bubble p:last-child { margin-bottom: 0; }
.zen-cortext-root .zc-bubble strong { font-weight: 700; color: var(--zc-text-strong); }
.zen-cortext-root .zc-bubble em { font-style: italic; }
.zen-cortext-root .zc-bubble code {
    background: rgba(100,107,58,0.1);
    color: var(--zc-olive-dark);
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 16px;
    font-family: 'SF Mono', Menlo, Consolas, monospace;
}
.zen-cortext-root .zc-bubble ul, .zen-cortext-root .zc-bubble ol {
    margin: 6px 0 10px 22px;
    padding: 0;
}
.zen-cortext-root .zc-bubble li { margin-bottom: 4px; }
.zen-cortext-root .zc-bubble h1,
.zen-cortext-root .zc-bubble h2,
.zen-cortext-root .zc-bubble h3 {
    font-size: 22px;
    font-weight: 600;
    margin: 14px 0 6px;
    color: var(--zc-text-strong);
}
.zen-cortext-root .zc-bubble h1:first-child,
.zen-cortext-root .zc-bubble h2:first-child,
.zen-cortext-root .zc-bubble h3:first-child { margin-top: 0; }

.zen-cortext-root .zc-typing { display: none; margin-bottom: 16px; }
.zen-cortext-root .zc-typing.active { display: flex; }
.zen-cortext-root .zc-typing-bubble {
    background: var(--zc-assistant-bg);
    border-left: 3px solid var(--zc-lime);
    border-radius: var(--zc-radius);
    border-bottom-left-radius: 2px;
    padding: 16px 20px;
    display: inline-flex;
    align-items: center;
    gap: 6px;
}
.zen-cortext-root .zc-typing-bubble span {
    width: 8px; height: 8px; border-radius: 50%;
    background: var(--zc-olive);
    display: inline-block;
    animation: zc-dot-bounce 1.4s infinite both;
}
.zen-cortext-root .zc-typing-bubble span:nth-child(2) { animation-delay: 0.2s; }
.zen-cortext-root .zc-typing-bubble span:nth-child(3) { animation-delay: 0.4s; }
@keyframes zc-dot-bounce {
    0%, 80%, 100% { opacity: 0.3; transform: translateY(0); }
    40% { opacity: 1; transform: translateY(-3px); }
}

.zen-cortext-root .zc-input-area {
    background: var(--zc-surface);
    padding: 20px 0 8px;
}

/* Share-this-conversation pill — appears once the visitor has sent a message. */
.zen-cortext-root .zc-share {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 10px;
}
.zen-cortext-root .zc-share[hidden] { display: none; }
.zen-cortext-root .zc-share-button {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    background: #f6f7ee;
    border: 1px solid var(--zc-lime-dark);
    color: var(--zc-olive-dark);
    border-radius: 9999px;
    padding: 7px 14px;
    font-family: inherit;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    transition: background .15s, border-color .15s, transform .1s;
}
.zen-cortext-root .zc-share-button:hover {
    background: var(--zc-lime);
    border-color: var(--zc-olive);
}
.zen-cortext-root .zc-share-button:active { transform: translateY(1px); }
.zen-cortext-root .zc-share-icon { font-size: 14px; line-height: 1; }
.zen-cortext-root .zc-share-status {
    font-size: 13px;
    color: var(--zc-olive-dark);
    font-weight: 500;
}

.zen-cortext-root .zc-delete-button {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    background: transparent;
    border: 1px solid #e5e5e5;
    color: #6b7280;
    border-radius: 9999px;
    padding: 7px 12px;
    font-family: inherit;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: background .15s, border-color .15s, color .15s, transform .1s;
}
.zen-cortext-root .zc-delete-button:hover {
    background: #fff5f5;
    border-color: #d63638;
    color: #d63638;
}
.zen-cortext-root .zc-delete-button:active { transform: translateY(1px); }
.zen-cortext-root .zc-delete-button:disabled {
    opacity: 0.5; cursor: not-allowed;
}
.zen-cortext-root .zc-delete-icon { font-size: 13px; line-height: 1; }

/* Invite admin buttons — appear after first message when takeover is enabled. */
.zen-cortext-root .zc-invite-bar {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
    margin-bottom: 12px;
    padding: 10px 14px;
    background: #f6f7ee;
    border: 1px solid var(--zc-lime-dark);
    border-radius: var(--zc-radius);
}
.zen-cortext-root .zc-invite-label {
    font-size: 14px;
    font-weight: 500;
    color: var(--zc-olive-dark);
}
.zen-cortext-root .zc-invite-btn {
    display: inline-block;
    padding: 7px 16px;
    background: var(--zc-olive);
    color: #fff;
    border: none;
    border-radius: 9999px;
    font-family: inherit;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: background .15s, transform .1s;
}
.zen-cortext-root .zc-invite-btn:hover { background: var(--zc-olive-dark); }
.zen-cortext-root .zc-invite-btn:active { transform: translateY(1px); }
.zen-cortext-root .zc-invite-btn:disabled {
    opacity: .7; cursor: not-allowed;
    background: var(--zc-olive);
}
/* Online/offline status dots on invite buttons */
.zen-cortext-root .zc-status-dot {
    display: inline-block; width: 8px; height: 8px; border-radius: 50%;
    margin-right: 6px; vertical-align: middle; flex-shrink: 0;
}
.zen-cortext-root .zc-status-online { background: #22c55e; box-shadow: 0 0 4px rgba(34,197,94,.5); }
.zen-cortext-root .zc-status-away { background: #eab308; }
.zen-cortext-root .zc-status-reachable { background: #3b82f6; box-shadow: 0 0 4px rgba(59,130,246,.5); }
.zen-cortext-root .zc-status-offline { background: #9ca3af; }

/* Invite pending banner — shown after visitor invites, before admin joins. */
.zen-cortext-root .zc-invite-pending {
    padding: 12px 16px;
    background: #fefce8;
    border: 1px solid #fde68a;
    border-radius: var(--zc-radius);
    color: #92400e;
    font-size: 14px;
    font-weight: 500;
    text-align: center;
    margin-bottom: 8px;
    line-height: 1.5;
}
.zen-cortext-root .zc-invite-pending-dot {
    display: inline-block;
    width: 8px; height: 8px;
    border-radius: 50%;
    background: #eab308;
    margin-right: 8px;
    vertical-align: middle;
    animation: zc-pulse-dot 1.5s ease-in-out infinite;
}
@keyframes zc-pulse-dot {
    0%, 100% { opacity: 1; transform: scale(1); }
    50% { opacity: .5; transform: scale(1.3); }
}
.zen-cortext-root .zc-invite-pending-sub {
    font-size: 13px;
    color: #a16207;
    font-weight: 400;
}

/* Admin mode banner — shown when a human admin has taken over. */
.zen-cortext-root .zc-admin-banner {
    padding: 12px 16px;
    background: #edf4fc;
    border: 1px solid #b8d6f0;
    border-radius: var(--zc-radius);
    color: #1d5a9e;
    font-size: 14px;
    font-weight: 500;
    text-align: center;
    margin-bottom: 8px;
}
.zen-cortext-root .zc-admin-banner-dot {
    display: inline-block;
    width: 8px; height: 8px;
    border-radius: 50%;
    background: #22c55e;
    margin-right: 8px;
    vertical-align: middle;
}

/* Admin messages in visitor chat — blue left border instead of lime. */
.zen-cortext-root .zc-admin-msg .zc-bubble {
    border-left: 3px solid #2271b1 !important;
}
.zen-cortext-root .zc-admin-name {
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .04em;
    color: #2271b1;
    margin-bottom: 4px;
}

.zen-cortext-root .zc-input-row {
    display: flex;
    gap: 10px;
    align-items: flex-end;
}
.zen-cortext-root .zc-input {
    flex: 1;
    border: 1px solid #ccc;
    border-radius: var(--zc-radius);
    padding: 14px 18px;
    font-size: 18px;
    font-family: inherit;
    resize: none;
    outline: none;
    max-height: 140px;
    line-height: 1.3;
    background: #ffffff;
    color: var(--zc-text);
    transition: border-color 0.15s, box-shadow 0.15s;
}
.zen-cortext-root .zc-input:focus {
    border-color: var(--zc-olive);
    box-shadow: 0 0 0 3px rgba(100,107,58,0.15);
}
.zen-cortext-root .zc-send {
    background: var(--zc-olive);
    color: #fff;
    border: none;
    border-radius: var(--zc-radius);
    padding: 14px 32px;
    font-size: 18px;
    font-weight: 600;
    cursor: pointer;
    font-family: inherit;
    white-space: nowrap;
    transition: background-color 0.2s, transform 0.1s;
}
.zen-cortext-root .zc-send:hover:not(:disabled) { background: var(--zc-olive-dark); }
.zen-cortext-root .zc-send:active:not(:disabled) { transform: translateY(1px); }
.zen-cortext-root .zc-send:disabled { opacity: 0.4; cursor: not-allowed; }

.zen-cortext-root .zc-chips {
    display: flex; flex-wrap: wrap; gap: 10px; margin-top: 14px;
}
.zen-cortext-root .zc-chip,
.zen-cortext-root .zc-message-chip {
    background: var(--zc-lime);
    border: 1px solid var(--zc-lime-dark);
    border-radius: 9999px;
    padding: 10px 18px;
    font-size: 16px;
    font-weight: 500;
    cursor: pointer;
    color: var(--zc-olive-dark);
    font-family: inherit;
    transition: background 0.15s, transform 0.1s, border-color 0.15s;
    text-align: left;
    line-height: 1.3;
}
.zen-cortext-root .zc-chip:hover,
.zen-cortext-root .zc-message-chip:hover {
    background: var(--zc-lime-dark);
    border-color: var(--zc-olive);
}
.zen-cortext-root .zc-chip:active,
.zen-cortext-root .zc-message-chip:active { transform: translateY(1px); }

.zen-cortext-root .zc-message-chips {
    display: flex; flex-wrap: wrap; gap: 10px; margin-top: 12px; max-width: 85%;
}
.zen-cortext-root .zc-message-chips.used { opacity: 0.5; pointer-events: none; }

.zen-cortext-root .zc-intro-card {
    background: #ffffff;
    border: 1px solid var(--zc-border);
    border-left: 4px solid var(--zc-lime);
    border-radius: var(--zc-radius);
    padding: 22px 24px;
    margin-bottom: 16px;
    max-width: 85%;
    box-shadow: 0 2px 12px rgba(0,0,0,0.04);
    animation: zc-card-in 0.3s ease-out;
}
@keyframes zc-card-in {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}
.zen-cortext-root .zc-intro-top {
    display: flex; align-items: center; gap: 18px;
    margin-bottom: 14px; padding-bottom: 14px;
    border-bottom: 1px solid var(--zc-border);
}
.zen-cortext-root .zc-intro-logo img { height: 54px; width: auto; display: block; }
.zen-cortext-root .zc-intro-meta { flex: 1; min-width: 0; }
.zen-cortext-root .zc-intro-name {
    font-size: 22px; font-weight: 700; color: var(--zc-text-strong);
    line-height: 1.1; margin-bottom: 4px;
}
.zen-cortext-root .zc-intro-role { font-size: 16px; color: var(--zc-text-muted); font-weight: 500; }
.zen-cortext-root .zc-intro-body {
    font-size: 17px; line-height: 1.4; color: var(--zc-text); margin-bottom: 16px;
}
.zen-cortext-root .zc-intro-body :first-child { margin-top: 0; }
.zen-cortext-root .zc-intro-body :last-child  { margin-bottom: 0; }
.zen-cortext-root .zc-intro-body p  { margin: 0 0 10px 0; }
.zen-cortext-root .zc-intro-body ul,
.zen-cortext-root .zc-intro-body ol { margin: 0 0 10px 22px; padding: 0; }
.zen-cortext-root .zc-intro-body li { margin: 0 0 4px 0; }
.zen-cortext-root .zc-intro-body a  { color: var(--zc-olive); text-decoration: underline; }
.zen-cortext-root .zc-intro-body strong,
.zen-cortext-root .zc-intro-body b  { font-weight: 700; }
.zen-cortext-root .zc-intro-actions {
    display: flex; flex-wrap: wrap; align-items: center; gap: 14px;
}
.zen-cortext-root .zc-intro-link {
    color: var(--zc-olive);
    font-weight: 600; font-size: 16px; text-decoration: none;
    border-bottom: 1px solid var(--zc-lime-dark);
    padding-bottom: 1px;
    transition: border-color 0.15s, color 0.15s;
}
.zen-cortext-root .zc-intro-link:hover {
    color: var(--zc-olive-dark); border-bottom-color: var(--zc-olive);
}

@media (max-width: 600px) {
    .zen-cortext-root { font-size: 16px; padding: 4px 0 18px; }
    .zen-cortext-root .zc-hero h2 { font-size: 24px; }
    .zen-cortext-root .zc-hero p { font-size: 15px; }
    .zen-cortext-root .zc-bubble { max-width: 92%; font-size: 16px; padding: 12px 14px; }
    .zen-cortext-root .zc-input { font-size: 16px; padding: 12px 14px; }
    .zen-cortext-root .zc-send { font-size: 16px; padding: 12px 22px; }
    .zen-cortext-root .zc-chip,
    .zen-cortext-root .zc-message-chip { font-size: 14px; padding: 8px 14px; }
    .zen-cortext-root .zc-intro-card { max-width: 100%; padding: 18px; }
    .zen-cortext-root .zc-intro-top { gap: 14px; }
    .zen-cortext-root .zc-intro-logo img { height: 42px; }
    .zen-cortext-root .zc-intro-name { font-size: 18px; }
    .zen-cortext-root .zc-intro-role { font-size: 14px; }
    .zen-cortext-root .zc-intro-body { font-size: 15px; }
}

/* -----------------------------------------------------------------
   Inline lead-capture form — rendered as an assistant-style bubble
   when the AI emits [contact_form] or [invite:Name] against an
   offline team member. One per chat, locked after submit.
   ----------------------------------------------------------------- */
.zen-cortext-root .zc-bubble.zc-lead-form {
    padding: 16px 18px;
    background: #f8fbe9;
    border: 1px solid #dbe6a0;
}
.zen-cortext-root .zc-lead-intro {
    margin: 0 0 12px 0;
    font-size: 15px;
    color: #3a3f20;
}
.zen-cortext-root .zc-lead-form-inner {
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.zen-cortext-root .zc-lead-input {
    padding: 10px 12px;
    border: 1px solid #c8d177;
    border-radius: 8px;
    font-family: inherit;
    font-size: 15px;
    background: #fff;
    color: #222;
}
.zen-cortext-root .zc-lead-input:focus {
    outline: 2px solid var(--zc-olive, #646B3A);
    outline-offset: -1px;
    border-color: var(--zc-olive, #646B3A);
}
.zen-cortext-root .zc-lead-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 4px;
}
.zen-cortext-root .zc-lead-submit,
.zen-cortext-root .zc-lead-invite {
    appearance: none;
    border: 0;
    padding: 10px 16px;
    border-radius: 8px;
    font-family: inherit;
    font-size: 15px;
    font-weight: 600;
    cursor: pointer;
    transition: background-color .15s, color .15s;
}
.zen-cortext-root .zc-lead-submit {
    background: var(--zc-olive, #646B3A);
    color: #fff;
}
.zen-cortext-root .zc-lead-submit:hover:not(:disabled) { background: #4d5230; }
.zen-cortext-root .zc-lead-invite {
    background: #fff;
    color: #3a3f20;
    border: 1px solid #c8d177;
}
.zen-cortext-root .zc-lead-invite:hover:not(:disabled) { background: #eef4cf; }
.zen-cortext-root .zc-lead-submit:disabled,
.zen-cortext-root .zc-lead-invite:disabled {
    opacity: .55;
    cursor: not-allowed;
}
.zen-cortext-root .zc-lead-status {
    font-size: 13px;
    color: #6d7a3a;
    margin-top: 4px;
    min-height: 1em;
}
.zen-cortext-root .zc-bubble.zc-lead-done {
    background: #eef4cf;
    border-color: #c8d177;
}